Privacy Policy

Who we are

Welcome to FromFez, your gateway to the enchanting world of Moroccan craftsmanship. At FromFez, we are passionate about curating and sharing the beauty of handcrafted treasures inspired by the rich heritage of Morocco. Our mission is to bring the artistry of Moroccan artisans to a global audience, connecting individuals with the timeless elegance and cultural richness of Fez. As a platform dedicated to promoting traditional craftsmanship, we strive to create an immersive experience where every piece tells a story and adds a touch of Moroccan magic to your life. At FromFez, your privacy is as important to us as the cultural legacy we celebrate, and this privacy policy is designed to transparently communicate how we handle your information. Thank you for being a part of our journey.


At FromFez, we love hearing from our community! Our comment section is a space for shared experiences, insights, and conversations. When you leave a comment on our website, we collect the data shown in the comments form, along with your IP address and browser user agent string to help with spam detection. Your email address will also be securely stored but won’t be publicly visible. The information collected through comments is solely for the purpose of fostering meaningful discussions and enhancing your interaction with our content. By sharing your thoughts, you contribute to the vibrant tapestry of our community. Please keep in mind our community guidelines as you engage in conversations. Your privacy matters, and we are committed to maintaining a respectful and secure environment for everyone. If you have any concerns or questions about how your information is handled, please don’t hesitate to reach out. Let’s build a positive and inspiring space together! 💙🗨️


🍪 Cookies Notice: At FromFez, we believe in transparency and respect for your privacy. We want you to know that our website does not use cookies. Your experience with us is based solely on the content we provide, and we do not collect any personal information through cookies. We value your trust, and this commitment to simplicity aligns with our dedication to creating a straightforward and secure online environment. If you have any questions about our data practices or privacy policies, please feel free to reach out. Thank you for being a part of our community! 🌐✨

Embedded content from other websites

🌐 Embedded Social Media Pages: At FromFez, we’re excited to share our vibrant journey and connect with you through various social media platforms. You’ll find embedded content from our official social media pages right here on our website. Whether it’s the latest updates, stunning visuals, or community interactions, this integration allows you to stay engaged with FromFez without leaving our site. Explore our embedded social media pages to get a glimpse of the enriching experiences we share across platforms. Your connection with us is just a click away! Feel free to interact, share, and be a part of our growing community. Thank you for joining us on this digital adventure! 📱✨

Who we share your data with

  1. Service Providers:
    • We engage trusted service providers to enhance the functionality of our website, including hosting, analytics, and email communications.
  2. Payment Processors:
    • For secure transactions, we partner with reputable payment processors (e.g., PayPal, Payoneer) to handle payment-related data.
  3. Shipping and Logistics Partners:
    • Since physical products are involved, relevant customer information, such as shipping addresses, may be shared with trusted shipping and logistics partners to efficiently fulfill orders.
  4. Third-Party Integrations:
    • Certain features of our website may include third-party integrations, such as social media plugins or embedded content. These services may collect data in accordance with their own privacy policies.
  5. Legal Requirements:
    • In compliance with legal obligations, we may disclose user data in response to lawful requests, such as court orders or law enforcement inquiries.
  6. Business Partnerships or Changes (Excluded):
    • We do not share data as part of business partnerships, collaborations, mergers, or acquisitions.
  7. Consent or Publicly Shared Information (Excluded):
    • Users’ explicit consent or publicly shared information, such as public profiles or comments, is not used for data sharing.

How long we retain your data

At FromFez, we believe in keeping your data only for as long as necessary to provide you with a seamless and enriching experience. The duration for which we retain your data depends on the purpose for which it was collected. For instance, transactional and account information is securely stored to ensure the continuity of our services and facilitate future interactions. Similarly, analytics data is retained for a reasonable period to gain insights into user preferences and improve our offerings. If you choose to subscribe to our newsletter, your contact information will be retained until you decide to unsubscribe. Rest assured, we regularly review our data retention practices to align with best practices and legal requirements. If you have any questions about specific data retention periods or wish to request the deletion of your data, feel free to reach out to our dedicated support team. Your privacy matters, and we are committed to maintaining a responsible and transparent approach to data management.

What rights you have over your data

At FromFez, we recognize the importance of transparency and control when it comes to your personal data. As a valued user, you have certain rights over the information you provide to us. These include the right to access, correct, and update your personal details. If you wish to know what data we hold about you or believe that any information we have is inaccurate, please reach out to our support team. Additionally, you have the right to request the deletion of your data, subject to any legal obligations or legitimate business reasons for retaining it. We respect your choices, and if you have subscribed to our newsletter or other communications, you can manage your preferences or unsubscribe at any time. We are committed to upholding your privacy rights, and our team is here to assist you in exercising these rights effectively. Your trust is paramount, and we strive to ensure that you have control over your data in a manner that aligns with your preferences.

Where your data is sent

Your data remains secure and primarily within the confines of FromFez. We do not actively send your data to external destinations beyond the trusted third parties mentioned in the “Who we share your data with” section. These service providers, essential for the operation of our services, adhere to strict privacy and security standards. Your privacy is paramount, and we ensure that your data is handled responsibly and within the parameters outlined in our privacy policy.